In this section you will find out where and how to apply costs of your visa application and the list of required documents.
Do I need to apply in person?Read more
All applicants 12 years and older must appear in person to submit their applications and biometric data at our branches.
However, if you have obtained a previous Schengen visa after July 2013, and at that occasion your biometric data (fingerprint and photo) had been captured, you do not need to appear in person to submit your application. You can have a third party/courier submit your application on your behalf.
Please note that the Consulate of Italy reserves the right to request new biometric data collection if the biometric data collected in the previous application is not re-usable.
The authority of a specific country to issue a visa is defined in the Schengen rules. There are three rules that you must take into consideration:
Case 1 :
If you intend to visit only one Member State of the Schengen area, you must lodge your application with the competent authority of this Member State.
Example: an applicant wishes to travel to Italy and spend their entire holiday in Italy. Then the application should be lodged with Capago who is the approved intermediary for the Italian Consulate, to deal with this application.
Case 2 :
If you are visiting two Schengen countries, you must apply for a visa at the consulate of the country where you will be staying longer or where the main purpose of the trip is taking place.
Example: An applicant wishes to travel to Italy, France and Spain. The applicant will spend 4 nights in Italy, 2 nights in France and 3 nights in Spain. The Consulate of Italy must deal with the application. Unless the main purpose of the trip business meetings in France which makes France competent to process the application.
Case 3 :
If you want to visit several Schengen countries for an equivalent duration of time and without a specific main purpose to be attained in one of the countries, you must apply for a visa at the consulate of the country of your first point of entry.
Example: An applicant wishes to travel to Italy, Germany, Netherlands and Slovenia. They intend to spend two nights in each Member State but they will enter Germany first on arriving in the Schengen zone. Therefore this applicant has to apply at the German Consulate which will be his first port of entry.
Where to apply for my visa in South Africa?
Once you know that you must apply for a Schengen visa issued by Italy you need to establish where to apply in South Africa.
Applicants for a short or long stay visa for Italy, regardless of their place of residence in South Africa, may now apply at any of the four CAPAGO centres in Cape Town, Johannesburg, Durban and Pretoria.
Visas will then be processed and issued by one of the two Italian Consulates (Cape Town or Johannesburg).
You will find directions to our visa application centers on ourcontact page.
"Under section 17 of the Community code visas: "the state or states concerned shall maintain the opportunity for all applicants to lodge applications directly from their consulates, according to their conditions".
In South Africa, the Italian authorities process short stay visa’s for Malta through Capago in Cape Town and the Embassy of Italy in Pretoria.
Italian Consulates' extended representation in South Africa
In South Africa, the Italian Consulate of Johannesburg is also responsible for Botswana, Malawi, Zambia and Namibia.
Any person(s) of Zambian, Namibian, Tswana or Malawian nationality and those legally resident in the afore-mentioned countries who intend to visit Italy will need to submit their visa applications with the Capago Johannesburg Visa Application Center.
For more information, check the procedure (link to news).
For any query you might have about this, please contact us
The processing time for a Schengen short-stay visa or a long stay visa always varies depending on the number of requests and the time of the year. The processing time for an application is at the sole discretion of the Consulate of Italy
It is the responsibility of the travelers to submit their applications long enough in advance, to allow the consulate sufficient time for processing.
We recommend filing applications at least 15 days before the date of travel for a short-stay visa and at least one month before departure for long stays.
Applications can NOT be lodged earlier than three months before the departure.
Capago appointment duration
The processing time for an application always varies depending on the number of appointments and the time of the day. The timeframes below are an indication and are not guaranteed.
We recommend arriving at least 15 minutes prior to your appointment and to allocate 1 hour for the submission of your application and biometric data collection.
It may happen during peak season (April to June) that appointments are delayed. Should it be the case you will be notified by the receptionist upon your arrival.
How much will it cost ?
Consulate and Capago Fees
The Consulate fees are set in Euros, with the equivalent Rand values subject to change based on the current exchange rate.
Therefore, the Rand value of fees may change between the date you book your appointment and the date of actual submission of your application. This also applies to the Capago service fee (27 Euros).
If you have processed your payment before your appointment, you may therefore be requested to make a small additional payment or, on the contrary, receive a small refund on the day of your appointment.
Please find information on payment methods below in Section 3
In addition to processing your visa application Capago offers a range of additional services which can be selected when applying. The prices of those services are not subject to the exchange rate fluctuation.
Premium lounge : 590 ZAR
Our Premium Lounge is designed to provide a stress-free, smooth administrative process for your visa application. You will benefit from a personalized attendance by a dedicated visa agent throughout the process:
100% professional guidance.
High quality of comfort
Delicious Pastries (Only in Johannesburg)
Choice refreshments including freshly brewed coffee; fresh juices;(Only in Cape Town and Johannesburg)
Entertainment through our multimedia facilities
Delivery service : 220 ZAR
Passport delivery service at a PostNet branch nearest to you through our Postnet Partner.
ID Photos : 90 ZAR
Capago provides photos which are 100% compliant with the Schengen Requirements and International Civil Aviation Organisation (ICAO) Standards, printed on quality gloss paper using Biometric technology.
SMS visa application tracking : 25 ZAR
You will receive an SMS notification informing you of each status change with your application; from submission through to collection
Copies : 3 ZAR per page
You can print and copy documents at any of our visa application centers
The following methods of payment are accepted:
Electronic transfert bank to bank - EFT (Recommended)
Cash deposit at any FNB branches (Capago does not accept cash at its premises)
Debit or credit card on premises (No American Express nor Diners)
Please note that an administration fee of 2.5% will apply to all payments made to Capago International, not including EFT's.
We recommend that you process your payment before your appointment via EFT. You will receive a booking confirmation with your tracking number. You will be able to access an estimate of the fees on your booking confirmation page. When making your payment please use the information below:
Bank name: FNB (First National Bank)
Branch code: 250655
Account number: 62330755523
Reference: Please use the tracking number sent to you via email
What do I need ?
Find out which type of visa you need to apply for and download the corresponding checklist. You need to collect all the documents listed on the checklists.